FAQ
Q: Does the System Installation Easy?
A:Very easy, every customer can do it by themselves, we will supply all the components for installation and very detailed manual for you. If you still have confusion, our technician could support you all the time by video to make sure there is no mistake of connection.  

Q: Can I buy full solar system from you?
A: Sure, Hinertech is a one stop energy solution provider, we have qualified technician team to design for your system, including wind turbine, solar panel system and storage system, we will provide clear installation instruction and you only need to ask a technician to install it for you.

Q: Does the shipping way to our country include tax?
A: It depends on the country and the shipping way you choose. Most Asian countries, most European countries, the United States, and Canada have tax-included shipping channels if needed.

Q: How to proceed with an order?
A: Firstly let us know your requirements or application. Secondly, We quote according to your requirements or our suggestions. Thirdly, customer confirms the samples and places a deposit for formal order. Finally, we arrange the production and then delivery.

Q: If your products have CE certificated?
A: Sure, our products have sold to more than 40 countries and our products have been approved by local rules and test very good function.

Q: Can we visit your factory before placing an order?
A: Of course there is no problem. We welcome you to visit the factory at any time.

Q: If we could be your agent or distributor?
A: Please talk with our sales for this, our company are warmly welcome more partner to join us, but you have to double check for some area we have agents already.